If you need help using Loadlink, the support team is available to assist with technical issues, billing questions, and account-related enquiries.
Available Support Channels #
You can contact Loadlink via:
- Email: info@loadlinkconnect.com.au
- Phone: 07 5518 8894
- Support hours: Monday to Friday, 9:00am – 5:00pm AEST
What We Can Help With #
- Issues logging in or accessing your account
- Problems with bookings or load listings
- Trade account enquiries
- Billing or subscription questions
- Plugin or integration setup errors
Before You Reach Out #
Many common questions are answered in the Help Centre. Check the relevant section (Parcel Freight, Loadlink Connect, Billing & Accounts) before submitting a request.