If you have questions about your Parcel Freight account, payments, or invoices, the Loadlink support team is available to assist.

When to Contact Support #

• You have a billing question or discrepancy
• You didn’t receive your invoice
• You need to update your billing contact details
• You’re unsure of your current payment terms
• Your trade account application status is unclear

What to Include in Your Request #

To help resolve your issue quickly, include the following in your message:

• Your account email address
• Business name (if applicable)
• Booking reference number (if available)
• A clear description of the issue

Contact Details #

Email: info@loadlinkconnect.com.au
Phone: 07 5518 8894
Support hours: Monday to Friday, 9:00am – 5:00pm AEST