Billing & Accounts
Overview of Accounts and Billing (Parcel Freight)
Last Updated: 5 January 2026Parcel Freight offers flexible booking options for both casual users and regular business customers. This article provides a general overview of account types and how billing is handled. Single Bookings With Credit Card Anyone can book through the Parcel Freight website using the standard booking form No trade account is required Payment is made securely...
Single Booking With Credit Card (Parcel Freight)
Last Updated: 5 January 2026Parcel Freight allows users to create an account and make one-off or infrequent bookings using a credit card. This option is suitable for users who do not require invoicing or ongoing billing terms. Account Requirement An account must be created before making a booking Account creation is required to manage bookings and receive updates No...
Applying for a Trade Account (Parcel Freight)
Last Updated: 5 January 2026Trade accounts are available for businesses that require flexible payment terms, frequent bookings, or integration with an online store. This article explains who can apply and how the process works. Who Should Apply A trade account is required if you: Want to be invoiced on 7, 14, or 30-day payment terms Make regular freight bookings...
How Parcel Freight Billing Works
Last Updated: 5 January 2026Parcel Freight offers two billing methods depending on the type of account you hold. This article explains how billing is handled for credit card users and trade account holders. Credit Card Payment (Standard Accounts) Payment is made at the time of booking Accepted cards include Visa and Mastercard A tax invoice is sent to your...
Getting Billing Support (Parcel Freight)
Last Updated: 5 January 2026If you have questions about your Parcel Freight account, payments, or invoices, the Loadlink support team is available to assist. When to Contact Support You have a billing question or discrepancy You didn’t receive your invoice You need to update your billing contact details You’re unsure of your current payment terms Your trade account application...
Free Trials (Loadlink Connect)
Last Updated: 4 January 2026Loadlink Connect offers a free trial for new Carrier accounts to explore the platform before committing to a subscription. Who Is Eligible All new Carrier accounts are eligible for a free trial The trial is automatically applied after registration Shippers do not require a trial, as the platform is free for Shipper use What the...
Managing Your Subscription (Loadlink Connect)
Last Updated: 4 January 2026Carriers using Loadlink Connect can upgrade, change, or cancel their Premium subscription directly from the dashboard. How to Upgrade to Premium Log in to your Loadlink Connect Carrier account Go to the Upgrade or Subscription section in your dashboard Choose a plan (monthly, quarterly, or yearly) Enter payment details and confirm Once payment is processed,...
Updating Payment Details (Loadlink Connect)
Last Updated: 5 January 2026If you’re a Carrier with a Premium subscription on Loadlink Connect, you can update your payment details at any time through your account dashboard. How to Update Your Payment Method Log in to your Loadlink Connect Carrier account Go to the Subscription or Billing section Select Update Payment Details Enter your new card or payment...
Invoices and Billing Cycles (Loadlink Connect)
Last Updated: 5 January 2026This article explains how invoices are issued and how billing cycles work for Carriers with a Premium subscription on Loadlink Connect. Billing Cycles Premium Carrier subscriptions are available in the following billing cycles: Monthly Quarterly Yearly You can choose your preferred cycle when subscribing. Your plan renews automatically based on the selected term unless cancelled....
Cancelling or Pausing Service (Loadlink Connect)
Last Updated: 5 January 2026Carriers with a Premium subscription on Loadlink Connect can cancel or pause their plan at any time through the dashboard. How to Cancel a Premium Subscription Log in to your Loadlink Connect Carrier account Go to the Subscription section Select Cancel Subscription Confirm the cancellation Your Premium access will remain active until the end of...