Carriers with a Premium subscription on Loadlink Connect can cancel or pause their plan at any time through the dashboard.
How to Cancel a Premium Subscription #
- Log in to your Loadlink Connect Carrier account
- Go to the Subscription section
- Select Cancel Subscription
- Confirm the cancellation
Your Premium access will remain active until the end of your current billing period. No further charges will be made after cancellation.
Can I Pause My Subscription? #
Loadlink Connect does not currently offer a formal pause feature. To stop billing, you must cancel your subscription. You can re-subscribe at any time.
What Happens After Cancellation #
- Your account will switch to a free Carrier plan
- You will retain access to your dashboard, profile, and account history
- Load visibility and contact access will be limited under the free plan
If you need help with billing or cancellation, contact Loadlink Support.
Support contact:
Phone: 07 5518 8894
Email: info@loadlinkconnect.com.au