---
title: Permissions and Roles
description: "Loadlink Connect supports two main user roles: Shippers and Carriers. Each role provides access to different features, and users can operate as either or both roles using a single account. This article outlines what each role can do and how…"
url: "https://www.loadlinkconnect.com.au/help/permissions-and-roles/"
updated: "2026-01-04"
category: Loadlink Connect
---

# Permissions and Roles

Loadlink Connect supports two main user roles: Shippers and Carriers. Each role provides access to different features, and users can operate as either or both roles using a single account.

This article outlines what each role can do and how access works.

### Shipper

Shippers are users who post freight jobs and receive quotes from verified Carriers.

Permissions:

- Post and manage load listings
- View active and past loads in the dashboard
- Receive quotes and direct contact from Carriers
- Update account and notification settings

Shipper access is free and does not require a subscription.

### Carrier

Carriers are transport providers who view listed loads and respond with quotes.

Permissions:

- Browse available loads
- Contact Shippers directly
- Submit quotes for active listings
- Manage company details and service areas

Free Carrier accounts have limited access to load listings. To unlock full access, Carriers can upgrade to a Premium subscription.

Premium Carrier benefits:

- View unlimited loads
- Access all Shipper contact details
- Use enhanced filtering tools

### Using Both Roles

One Loadlink Connect account can be used as both a Shipper and a Carrier. There is no need to register twice.

To access both:

- Register as either a Shipper or Carrier
- Use the same account to post loads or quote on jobs
- Upgrade to Premium if more Carrier access is required